Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced AI-powered features for WhatsApp Business apps, such as helping with the creation of click-to-WhatsApp ads and generating responses to frequent customer messages. Mark Zuckerberg announced these […]
Meta rolls out Meta Verified for WhatsApp Business users in Brazil, India, Indonesia and Colombia
Meta on Thursday said it is rolling out its Meta Verified program for WhatsApp Business users in Brazil, India, Indonesia and Colombia, and eventually to more countries. Subscription plans for this service start from $ 14 a month. The company is also adding more features to its messaging service for businesses, and letting companies use […]
WhatsApp adds global support for passkeys on iOS
WhatsApp is introducing support for passkey verification on iOS, removing the need for users to deal with SMS one-time passcodes. The iOS launch comes six months after WhatsApp introduced passkey support on Android. The company announced on Wednesday that the feature is rolling out now and will be available to all iOS users in the coming […]
WhatsApp trials Meta AI chatbot in India, more markets
WhatsApp is testing Meta AI, its large language model-powered chatbot, with users in India and some other markets, signalling its intentions to tap the massive user base to scale its AI offerings. The company recently began testing the AI chatbot, until now available in the U.S., with some users in India, many of them said. […]
WhatsApp now lets you pin up to three messages
WhatsApp announced Thursday that users can now pin up to three messages in a chat to access them easily. Until now, users could pin only one message on top of a conversation with a contact or a group. Both Meta CEO Mark Zuckerberg and WhatsApp head Will Cathcart announced this feature on their respective WhatsApp […]