The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, Adobe, and Anthropic. The company’s CEO sees Slack as more than a place to chat with your coworkers, but do users want that? And […]
Slack CEO Denise Dresser is coming to TechCrunch Disrupt this October
When Slack CEO Denise Dresser was handed the reins last November, she was the third CEO in less than a year at the enterprise communications company. That kind of upheaval presents its own set of difficulties. She will be joining us for a fireside chat to discuss that transition and more on the SaaS Stage […]
Slack under attack over sneaky AI training policy
On the heels of ongoing issues around how big tech is appropriating data from individuals and businesses in the training of AI services, a storm is brewing among Slack users upset over how the Salesforce-owned chat platform is charging ahead with its AI vision. The company, like many others, is tapping its own user data […]
As Microsoft unbundles Teams, it might not have the impact on Slack you think
One of the primary reasons that Slack joined forces with Salesforce in 2021 in a $ 28 billion deal was to give the communications company the clout to compete with Microsoft. For years, company co-founder Stewart Butterfield railed against Microsoft bundling Teams with Office 365, calling it anti-competitive and saying at one point that Microsoft […]
Slack adds AI-fueled search and summarization to the platform
As an enterprise communications platform, Slack has become a de facto storage repository for institutional knowledge, but getting at that information has been challenging with conventional search tools. Today Slack introduced a couple of new features designed to make that information more accessible including a new AI-fueled search tool and the ability to summarize information […]