Fisker temporarily lost track of millions of dollars in customer payments as it scaled up deliveries, leading to an internal audit that started in December and took months to complete, TechCrunch has learned. The EV startup was ultimately able to track down a majority of those payments or request new ones from customers whose payment […]
Mintlify says customer GitHub tokens exposed in data breach
Documentation startup Mintlify says dozens of customers had GitHub tokens exposed in a data breach at the start of the month and publicly disclosed last week. Mintlify helps developers create documentation for their software and source code by requesting access and tapping directly into the customer’s GitHub source code repositories. Mintlify counts fintech, database and […]
How Bret Taylor’s new company is rethinking customer experience in the age of AI
We’ve been hearing about the notion of customer experience forever, the idea that we could improve customer interactions with brands digitally. So far, the results have been mixed at best. Sierra, the new startup from Bret Taylor and Clay Bavor, thinks that AI agents could be the next technology frontier, not unlike websites or mobile […]
Compa grabs more capital amid customer quest for real-time compensation data
Let’s face it — the job market is tough. Between all of the layoffs in the tech industry and new job positions being created to leverage the artificial intelligence boom, company compensation teams need the best data to get out in front of industry changes, competition and costs. TechCrunch profiled compensation market data provider Compa […]